1. Introduction

GlobalWellBeing.eu ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at globalwellbeing.eu. This site is operated by an independent NHT Global distributor and is not owned or operated by NHT Global Inc.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you use our contact form or communicate with us, you may provide your name, email address, and mailing address.
  • Technical Information: We automatically collect your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data.
  • Location Data: We use your IP address to determine your approximate geographic region for the purpose of displaying relevant product availability information. This data is processed by the third-party service ipapi.co.
  • Language Preference: We detect your browser language setting to provide content in your preferred language where available.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and communications
  • To display region-appropriate product availability
  • To provide the website in your preferred language
  • To analyse website traffic and improve our content and user experience
  • To detect and prevent technical issues or security threats
  • To comply with applicable legal obligations

4. Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Where required by applicable law (including the GDPR), we will obtain your explicit consent before processing certain types of personal data.

You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

5. Cookies and Local Storage

Our website uses cookies and browser local storage for the following purposes:

  • Essential cookies: Used to remember your cookie consent preferences.
  • Local storage: Used to store your selected region and language preferences so they persist between visits.
  • Analytics cookies: We use Google Analytics 4 (GA4) to understand how visitors interact with our website. These cookies collect anonymised usage data.

You can control cookies through your browser settings. Blocking all cookies may affect the functionality of certain features on our website. A cookie consent banner is displayed on your first visit, allowing you to accept or decline non-essential cookies.

6. Third-Party Services

We use the following third-party services that may collect or process data:

  • Google Analytics 4: For website traffic analysis. Google's privacy policy applies to data collected through this service.
  • Google Fonts: For typography rendering. Font files are served from Google's servers.
  • BunnyCDN (b-cdn.net): For serving images and static assets via a content delivery network.
  • ipapi.co: For IP-based geolocation to determine your region for product availability display.
  • NHT Global (nht-office.nhtglobal.com): When you click "Buy Now" or "Register" links, you are redirected to NHT Global's official website, which is governed by NHT Global's own privacy policy.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
  • AES-256 encryption: Where applicable, stored data is protected using AES-256 encryption standards.
  • Access controls: Access to personal data is restricted to authorised personnel only.
  • Regular security reviews: We periodically review our security practices and update them as necessary.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. GDPR Compliance (European Economic Area)

As our website primarily serves users in the European Union, we comply with the General Data Protection Regulation (GDPR). Under the GDPR, you have the following rights:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request correction of inaccurate personal data.
  • Right to erasure: You may request deletion of your personal data ("right to be forgotten").
  • Right to restrict processing: You may request that we limit the processing of your personal data.
  • Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
  • Right to object: You may object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 12 months unless you request earlier deletion. Analytics data is retained according to our Google Analytics configuration.

10. Age of Consent

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

11. External Links

Our website contains links to external websites, including the NHT Global online store and registration pages. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any external websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us: